Mel's Dent Removal is dedicated to protecting your privacy as you
use our web site. Our policy is that no personally identifiable
information will be collected about you unless you choose to provide
it and that any personal information which you provide us will be
safeguarded and not shared with others for any reason - except if
required by law - but to provide the services you have asked to
receive. Our policy is to collect only that information that is
sufficient to provide the services you have requested.
and treat your Personally Identifiable Information. This Privacy
Statement is also provided to comply with California law AB68
on web sites that collect information from California residents.
This Privacy Statement will be updated from time to time, and each
visitor to this web site is urged to check back for revisions. The
Effective Date of the Privacy Statement as most recently revised is
noted below on this page.
What constitutes Personally Identifiable Information?
The term "Personally Identifiable Information" means individually
identifiable information about an individual visitor to our site
collected online by us from that individual and maintained by us in
an accessible form, including any of the following:
A first and last name.
A home or other physical address,
including street name and name of a city or town.
An email address.
A telephone number.
A social security number.
Any other identifier that permits
the physical or online contacting of a specific individual.
Information concerning a user that
our Web site or online service collects online from the user and
maintains in personally identifiable form in combination with an
identifier described here.
Personally Identifiable Information do we collect?
If during your visit to our site you only browse, read pages or
download material, we do not collect any information that will
identify you personally, or determine your email address. Our Web
server automatically recognizes the domain name and Internet
Protocol (IP) address of each visitor to our site. An IP address is
a code that identifies a particular computer on the Internet. Every
computer or network that's connected to the Internet has an IP
Like most many sites, we collect and may analyze that information to
help us improve the site for our visitors. This helps us determine
which pages you visit, how long you stay and the site you visited
immediately beforehand. Your IP address is used to help identify
your computer and your shopping cart and to gather broad demographic
We may provide forms and links in places throughout the site for you
to send comments, to ask for more information and to report problems
you may experience on our site. If you email us through one of our
response forms on the site, we cannot determine your email address
unless you include it in your response. If you email us directly
using your email program (or click on a link at our site that opens
your email program to send mail), we will receive your email address
as part of your message to us.
When you use our services, we may add your name and email address to
our customer email list. The information you provide us usually
includes your name, email address and your mailing or delivery
address and will be stored on our mail server. You may choose to
provide us additional information such as personal preferences. Each
time you receive an email from us as a result of your being placed
on our customer list, you will have the opportunity to remove
yourself from our email list by unsubscribing - or changing your
personal information by updating your profile. We do not share our
email list data with any other organization or person.
What Personally Identifiable Information do we disclose to
We do not share your Personally Identifiable Information with
others, unless required by a lawful request by an authorized law
Other information concerning your privacy.
Our site may contain links to other sites. Please remember that our
responsible for their privacy policies, if any. We urge you to
Your option to request the deletion of your Personally
Unless prevented by law, we offer our visitors the option to have
their personal information deleted from our email list database or
to stop receiving communications from us. You may do this by
replying to any email we send to you or by sending us an email requesting
that we remove your name from our list.
Privacy of Children.
At Mel's Dent Removal, we are especially concerned with
protecting the privacy of children who might visit our site. We
fully support and are in compliance with the Children's Online
Privacy Protection Act.
Please note the following:
consent to our collection of personal information from your child by
sending us an email identifying
yourself and your child and authorizing us to collect personal
information from the child. If you believe your child has submitted
personal information to us and you want us to remove it from our
records or email lists, please provide your child's full name and
the email address he or she would have used when submitting
information to us. We will search our files - remove the information
if found - and advise you of the results of our actions. You can
also reach us at Mel's Dent Removal,
P.O. Box 5091
in Concord, California 94524, Tel: 925-864-6542.
Our site is not intended to attract
or interest children. This site offers services that are
targeted to adult businesses or consumers. The content of this
web site is suited for visitors of all ages.
We do not knowingly collect personal
information from children, however, we have no way of knowing
the precise age of any person who might contact us by email or
provide personal information in some other way.
We do not specifically ask for the
age of any person who uses our Web site. Our Web site contains
no information that might be considered adult content.
We do not ask children for
information, and we never directly share the information we
collect with anyone.
If you or your child is under age
13, the consent of a parent is required before we will knowingly
collect or use any personal information.
At any time, a parent may review the
child's personal information, ask us to delete it, and refuse to
allow any further collection or use of information from the
Please remember that no one can guarantee the complete security of
information transmitted over the Internet. Therefore, you should be
careful about the personal information which you provide to us or
any other site. Rest assured that we will do everything we can to
safeguard your information.
post the updated information at this Web page. Please check this Web
page for updates at any time, since we have no other way to keep you
informed of our most current policy.
How to reach us.
with this site, please contact us by email.
You can also reach us at Mel's Dent Removal, P.O.
Box 5091 in Concord, California 94524, Tel: 925-864-6542.
Amazing what he
did for my 2008 Prius. It had 3 dings and two dents. One was
from a shopping cart and pretty deep. The other was on the
aluminum hood. He said he wasnt sure if he could get the
aluminum to move as far as it needed to to look good but he
did it. The cart dent, well it came out so well that you cant
even find it now, it stood out so bad and now you cant see it.
I'm with the cheering section! Just one more 5 star. Besides
it was SOOOooo reasonable too!!
D. - Concord, CA
Okay, so you're
reading through the reviews, asking yourself whether the 5
star ratings for Mel's are exaggerated. I admit that I
wondered how good the results would be too. I want to reassure
you that you will be in good hands!
Mel just finished removal of three dents on our car.
when I called, I got a good vibe from tone and attitude. I
arranged for service for the next day. Scheduling was easy.
I was not home for the work. My wife was handled things on our
end. She informed me of the following:
1. Mel was on time.
2. Mel was trustworthy.
3. Mel communicated well what was achievable; as well as what
was not possible. Th impossible was a dent that even an auto
body shop indicated is extremely difficult to fix and not
worth the money to fix due to its location and because the
sheet metal is inter-layered making it impossible to work from
behind.. Shop price for the small dent removal would be $1650.
It was worth having it evaluated by Mel though.
4. Three annoying dents were worked out with OUTSTANDING
5. The cost was even lower than expected, having done three
dents, not one.
I would go to Mel again without hesitation. I am happy to give
good reviews for quality work; quality people.
K. - Clayton, CA
The wife hit a
table (it was in Berkeley so not so weird) a few days ago and
had 2 big crease like dents. I opted to try PDR vs a body shop
to save $.
I looked on yelp and found Mel. Called him up and he gave me a
very fair estimate and we setup an appointment. He arrived on
time as promised and assessed the dents.
My dents were severe enough to have overstretched the metal so
he told me he would try his best. I'll tell you what, he made
it look 99 percent brand new! You have to look really close to
tell there was a dent there. He also found 2-3 other dings and
a scratch that he took care of no extra charge.
The guy is very professional but very down to earth and a cool
cat. If you have dings and dents on your car, look no further.
This guy is the real deal. I am a true believer!
Joe A. -
My brand new
Scion FR-S was hit by a hail which left about 40 little dents
all over the hood, roof, and trunk. I looked over yelp reviews
for a few days before deciding to send Mel an email. He
responded a few hours later and we agreed on a time that he
would come out to my house to take a look.
The day of the appointment, he showed up early and was very
professional. He took a lot of time explaining to me what my
options were and was very up front about what he could and
could not do. At this point, I hadn't agreed to have the work
done and was just getting an estimate. I never felt rushed or
pushed into anything I didn't want to do. Mel was patient and
answered all of my questions without trying to "sell" me on
Once I agreed to have the work done, he spent a few hours
working on my car. I was especially worried about the aluminum
hood as I had read online that it was more difficult to work
with than steel. Mel also let me know that it would be harder
to work on than a typical steel hood but that he would do his
best. Once he finished up the work, I took a look and was
absolutely amazed that the dents were all gone! It looked as
if nothing ever happened.
Bottom line is that if you have dents in your car, you need to
give Mel a call. He was very professional, patient and
incredibly skilled at what he does. Best of all, he did it for
a very reasonable price which was a tiny fraction of what a
body shop would charge for the work!
Shawn C. -
Walnut Creek, CA